In order for a new product to be successful and make an impact within a company, it must be integrated into the daily routines and culture of the organization. In other words, the product must be "sticky," or become a fundamental part of the company's way of doing things.
But, how can we make Sift stick? How can we ensure that it is second nature for someone to open Sift when they are looking to connect with someone? Here are a few suggestions:
When a new employee joins the team at your organization what is the onboarding process like and how can Sift be involved? New employees are some of the biggest users of Sift as they are quickly trying to learn about their new co-workers. It will be important that “filling out your Sift profile” is now a step in your employee onboarding process. The best time for employees to complete the Sift process is during the initial onboarding phase, when they are already setting up other systems and processes. This will help ensure that the Sift integration is seamless and efficient.
Does your organization have an employee handbook? It is highly likely that every employee at your organization has a copy (or access to a copy) of this document. In some cases, this might even be a printed book! Let’s be sure Sift is added into the next version of your employee handbook.
Is there regular technology training at your organization? Maybe you teach new employees how to use their desk phones, a certain software, or how to properly send an email to multiple people. How can Sift fit into this training? We would be happy to discuss the best ways to make this work.
The Client Success team at Sift may contact you to schedule a Quarterly Business Review (QBR) meeting. These meetings provide an opportunity for regular check-ins and allow us to share data insights and suggestions on how to optimize the use of Sift. If you would like to schedule a QBR meeting but have not been contacted, please let us know and we will be happy to set one up.
We understand that every organization is unique and has their own culture. This said, we are willing to work with you to ensure that Sift, seamlessly, becomes a part of the culture at your organization. Have ideas? Let's talk!