Learn how to synchronize Sift users and groups with your existing Google Workspace (formerly known as G Suite) domain.

Set up an automated integration to frequently synchronize Sift profiles directly from Google Workspace (formerly known as G Suite). Sift Google Workspace (formerly known as G Suite) Sync is a one-way operation. No information from Sift is imported into your user directory.

Prerequisites necessary for Google Workspace (formerly known as G Suite) synchronization are as follows:

After having selected Google Workspace (formerly known as G Suite) as a source type from the Sift Directory Sources Page you will need to click the Authorize button to grant Sift access to read information from your Google Workspace (formerly known as G Suite) domain.

Clicking the Authorize button will take you to the to a Google authorization page. Sign in with your Google Workspace (formerly known as G Suite) administrator account.

Sift does not see or store your Google Workspace (formerly known as G Suite) administration credentials.

Once you’ve signed in, you must click Allow to grant Sift the read rights needed to import your users from your Google Workspace (formerly known as G Suite) domain.

Authorizing the Google Workspace (formerly known as G Suite) application redirects you to the Google Workspace (formerly known as G Suite) settings tab on the Source Settings page in the Sift Admin Dashboard. Verify that the Authorization status is Authorized

If you would like to import photos from your Google Workspace (formerly known as G Suite) domain, navigate to the Source Settings Tab and turn the Photo Sync setting to the “On” position.

You can map user attributes from your Google Workspace (formerly known as G Suite) domain to import into Sift via the Mappings tab on the Source Settings page. Details on mapping attributes can be found in this guide, with the same process being used for all source types.

In the Source Settings Page, flip the Enable Sync switch in the top right of the page to sync profiles from your GSuite Domain to your Sift instance.

Once enabled, Sift will sync with your Google Workspace (formerly known as G Suite) domain once every 60 minutes. If you would like to trigger a sync manually, click the Initialize Sync button

If you choose to disable your Google Workspace (formerly known as G Suite) sync, or if your sync loses authorization, your user data will remain as a reflection of the most recent successful sync with your Google Workspace (formerly known as G Suite) domain. User data will not be deleted nor will any source settings be lost.

When you reactivate sync, or reauthorize your Google Workspace (formerly known as G Suite) instance, sync will resume and any changes since the last sync will be reflected.

If your data sync is consistently in the failed state, trying one or more of the following may resolve your issue:

If the person who originally authorized your Google Workspace (formerly known as G Suite) source is no longer with your organization, or is no longer a Google Workspace (formerly known as G Suite) admin, your authorization will fail on the next sync. To fix this issue, have someone in your organization who is currently a Google Workspace (formerly known as G Suite) admin go through the authorization flow by clicking the "Reauthorize" button.

If Sift finds users from your data source that do not have all of our required mappings (primary key, first name, last name, and email), they will be ignored. If no users are found that have all of these attributes, then the sync will fail. Ensure that all users you want to be synced into Sift have a value for all of these mappings.

If reauthorizing your source does not fix the issue, you can contact us using the Chat button in the admin dashboard, and we can help you debug the issue